Is Google Introducing Instant Messages in Maps App?

Messages feature in Google Maps app makes me curious to know more about this option. However, a question hits my mind: is Google planning to introduce instant messages in its Maps app? If yes, it will be a blunder from Google.

Google Maps is one of the essential navigation apps Smartphone users heavily rely upon. This app has steadily been improved by the search engine. Recently, some Google Maps users found that the company is planning to introduce instant messages in Maps app.

Given oodles of messaging apps and their acceptance, an instant message was the only thing missing in Google Maps. One of the Reddit users posted screenshots, showing Messages option on Android phones. Well, iOS users should not regret as iPhone too shows this option on Google Maps.

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There’s Messages in Google Maps Now: Is it so?

If you cannot see this tab in your iOS or Android device, no worries. Google is probably testing this new feature and might have rolled out in some locations only for limited users.

When you tap on Messages option on Google Maps, you will come to know that the feature is only restricted to Business. This option lets you connect with Businesses, who have registered themselves on Google Maps. End users can communicate with business owners about the products and services they offer.

Google Maps App Gets Messaging Feature

Not all business owners have websites, and therefore, Messages is a convenient way to connect with potential customers. Moreover, you may not find a chat option in all the listings by businesses. In case, a business listing is using the chat feature, you will see a Message tab next to Call in the bottom menu.

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Google Maps introduces messages to connect with businesses

For business owners, they have to ensure that they respond to the queries of their potential customers. They either need to assign a dedicated resource or use chatbots to interact with customers.

On my iPhone, I tried to interact with a famous garment shop in my city, but there is no response to my queries. This raises a fresh concern as the option is going to work on devices, where it is available.

Chat with business via Messages in Google Maps app

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This feature does not allow you to chat with your contacts or family members. It is understood that Google will never allow users to use this feature as other chat clients do. Since Google has its chat client, it will not let users chat with their contacts. How disturbing is it to receive notifications while navigating the unexplored terrains?

Signing off…

Google Maps offers countless other features to help smartphone users. The app has enabled users to download offline Google Maps on iPhone and Android. By using this feature, users can explore an entire area, town, or city without using cellular data. About instant messages in Google Maps, users won’t be able to communicate with their contacts. It is exclusively made for business owners. If Google allows users to interact like other chat apps, it will be a mistake.

You may also like to refer:

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Would you like to see instant messages in Google Maps on your iOS or Android device? Share your feedback with us on Facebook, Twitter, and Telegram. Also, make sure to download our app to browse other interesting articles.

Jignesh Padhiyar
Jignesh Padhiyar is the co-founder of who has a keen eye for news, rumors and all the unusual stuff that happens around Apple products. During his tight schedule, Jignesh finds some moments of respite to share side-splitting contents on social media.
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