Google Maps is one of the essential navigation apps Smartphone users heavily rely upon. This app has steadily been improved by the search engine. Recently, some Google Maps users found that the company is planning to introduce instant messages in Maps app.
Given oodles of messaging apps and their acceptance, an instant message was the only thing missing in Google Maps. One of the Reddit users posted screenshots, showing Messages option on Android phones. Well, iOS users should not regret as iPhone too shows this option on Google Maps.
There’s Messages in Google Maps Now: Is it so?
If you cannot see this tab in your iOS or Android device, no worries. Google is probably testing this new feature and might have rolled out in some locations only for limited users.
When you tap on Messages option on Google Maps, you will come to know that the feature is only restricted to Business. This option lets you connect with Businesses, who have registered themselves on Google Maps. End users can communicate with business owners about the products and services they offer.
Not all business owners have websites, and therefore, Messages is a convenient way to connect with potential customers. Moreover, you may not find a chat option in all the listings by businesses. In case, a business listing is using the chat feature, you will see a Message tab next to Call in the bottom menu.
For business owners, they have to ensure that they respond to the queries of their potential customers. They either need to assign a dedicated resource or use chatbots to interact with customers.
On my iPhone, I tried to interact with a famous garment shop in my city, but there is no response to my queries. This raises a fresh concern as the option is going to work on devices, where it is available.
This feature does not allow you to chat with your contacts or family members. It is understood that Google will never allow users to use this feature as other chat clients do. Since Google has its chat client, it will not let users chat with their contacts. How disturbing is it to receive notifications while navigating the unexplored terrains?
Google Maps offers countless other features to help smartphone users. The app has enabled users to download offline Google Maps on iPhone and Android. By using this feature, users can explore an entire area, town, or city without using cellular data. About instant messages in Google Maps, users won’t be able to communicate with their contacts. It is exclusively made for business owners. If Google allows users to interact like other chat apps, it will be a mistake.
You may also like to refer:
- How to Clear Google Maps Search History on iPhone, iPad, and Computer
- How to Create a List of Places in Google Maps on iPhone, Android, and Computer
- How to View and Edit Google Maps Timeline on iPhone, iPad, Android, and Computer
- How to Save Parking Location in Google Maps on iPhone and iPad
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