Is iMessage not working on your iOS 10, iOS 9 or iOS 8 for iPhone? Don't stress out as it's the sort of issue that many of us have encountered from time to time. Try out these viable solutions to fix the problem.
So, what could be the reason behind “iMesseage not working on iPhone issue?” Well, it could be due to various reasons like wrongly configured settings, the carrier may not be supporting the message you are trying to send, poor internet connection etc. Let's dive right in with me to check out the tricks that can troubleshoot the issue!
iMessage is not working on iPhone running iOS 10, 9 or 8: How to Fix
Delete older conversation: One user on the Support forums noted that deleting old texts got iMessage working again. Strange, yes, but sometimes stuff like this works. Another user did a restore (and set up the iPhone as NEW) and iMessage worked just fine.
Set Date & Time Automatically: A reader, Wayne, has also noted that you'll have to set the date to auto-updates. This has fixed the issues surrounding iMessage (and FaceTime, too). In order to do this, go to Settings → General → Date & Time and toggle the switch on Set Automatically to ON.
If above tips are failed, try out following solutions.
Solution #1. Check Internet Connection
First off, you must ensure you have a proper internet connection on your iOS device. iMessage may not work if there is poor Wi-Fi or cellular connection. Go to Setting → Wi-Fi/Cellular → Turn off the switch. Now, reboot your iPhone, turn on the Wi-Fi/Cellular and try to send iMessage again.
If the first trick doesn't work, then Reset Network Settings.
Settings → General → Reset → Reset Network Settings.
Solution #2. Turn OFF and then Turn ON Again
- Head over to Settings → Messages and turn OFF iMessage if it's switched ON already.
- Switch it ON back again and wait for the activation to finish. Make sure there's an active network.
- Wait for a while and then send an iMessage to someone using an iPhone with an active network. Make sure you send the message only to an iMessage-user.
- Should this not work, you might have to sign out of Apple ID (go to Send & Receive) and then re-sign in again. Repeat the turn OFF-ON after this.
Solution #3: Does Your Carrier Support the Type of Message You are Trying to Send
Make sure that your carrier supports the type of message you want to send. As for instance, some carriers may not support MMS. Also, if you are trying to send MMS, make sure you have enabled it. To do so, go to Settings → Messages → MMS.
Solution#4. Make Sure to Set your Phone Number to Send and Receive Message
In many cases, it's the problem with these options.
Step #1. Go to Settings → Messages → Send & Receive.
Step #2. You should see your number and an associated Apple ID listed in this list. You can configure this list.
Step #3. You'll have to try a variety of methods to get iMessage working again. These would include:
- Removing the email ID and using only the Phone number.
- Selecting either email or iPhone to test if iMessage works with any of these.
- Select an email AND a phone number. After this, you'll see another section “Start New Conversion from:” – select your phone number for this.
Solution #5. Update iOS on your iPhone
Check out if there is any update available for your iPhone, if yes, then make sure to update it to the latest version. To check/update iOS on your iPhone, Open Settings → General → Software Update → Tap on Download and Install if there any.
The Bottom Line
The above mentioned solutions have worked for many users—including me. Hence, I’m sure they will click for you as well.
Found this guide helpful? Do let us know that in the comments below.