How to Fix “Face ID Is Not Available” Issue on iPhone XS, XS Max, or XR

How irritating it is when you all set to set up your Face ID for the first time and your iOS device tells you Face ID Is Not Available! You feel like you throw your device out of the window. Please do not do that; instead, you can follow our guide to fix this issue.

Face ID is one of the best security features Apple has rolled out to date. However, like other iOS features, Face ID sometimes fails to work on your iPhone XS. But many users have recently faced fresh trouble: Face ID Is Not Available.

You need to take some actions to fix this issue of Face ID Is Not Available on your iPhone XS, XS Max, or iPhone XR. Note that the current issue is entirely different from Face ID is not working. That’s why we found some possible solutions to get rid of the problem without any more delay!

Face ID Is Not Available on iPhone XS, XS Max, or XR? Find Some Quick Solutions

When a Face ID is not available, your iPhone asks you to try setting up Face ID later. This is something serious as without registering your Face, your iPhone is not your property. Anybody can gain access to your device unless you set a passcode on your iPhone.

Try Setting Up Face ID Later

As your iPhone says, you should wait for a day or two and then try to set up your Face ID. In case the Face ID is still not available, follow the solutions mentioned below.

Solution #1: Force Restart your iPhone

A simple restart can fix some major issues on your iPhone X and later devices. When Face ID is not available, you can reboot your premium device to fix the problem. There are two methods to restart your iPhone: using physical buttons (side button and volume up/down buttons) and using AssistiveTouch. You can follow both methods to reboot your iPhone X, XS, XS Max, and XR.

Hard Reboot iPhone X, 8 Plus, and 8

Solution #2: Update Your iOS Device

Before you update your device, you should take a backup of your device via iTunes or iCloud. But why should any user take a backup of iOS device to fix the unavailability of Face ID?

If the issue is caused by non-update of your device, updating your iOS software should solve the problem.

Tap on Settings then General then Software Update on iPhone

Solution #3: Uncover the Notch

Apple’s TrueDepth camera does the magic for Face ID. Your Face is registered via TrueDepth camera, which maps the geometry of your face accurately. In case this camera is covered even partially, you may receive an alert that Face ID is not available.

Before you use this feature, make sure that your iPhone’s notch is not covered by your finger or anything. This happens when users use their iPad in landscape orientation; during this placement, users tend to keep their fingers or palm on the TrueDepth camera.

Make Sure that iPhone Notch is not Covered by Anything

It has been noticed that cases, covers, and screen guards, which are not installed properly, might prevent the TrueDepth camera from scanning your face. As a result, a message may flash that your Face ID is not available.

Solution #4: Clear RAM

How to Clear RAM on iPhone X, Xs, Xs Max, and XR

Extensive use of your iPhone requires you to clear RAM at regular intervals so that your iOS device delivers excellent performance. When you perform this action, it will erase the RAM of background processes, system processes, and apps. Clearing RAM will also delete temporary files from the temporary storage. And most important, it can fix the issue.

Solution #5: Put Your iOS Device in DFU Mode

When you put your iPhone in DFU mode, it can fix some complex issues like the current one. With the launch of iPhone X, XS, XS Max, and XR, Apple has slightly changed the process.

Solution #6: Contact Apple Support

When nothing above works, you need to contact Apple Support to get this issue fixed. Your iOS device could have a hardware issue that causes ‘Face ID Is Not Available’ issue.

If your device is under the insurance cover, you can claim a brand new iPhone.

That’s all friends!

Wrapping up…

Face ID is the first thing you need to set up when you hold your iPhone X and later devices in hand. When this doesn’t happen, you should take the problem seriously. Above methods will help you fix the Face ID issue on your iPhone.

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