Live chat support systems for websites have grown tremendously. They’re quite popular and they’re also powerful in engaging potential customers. Webmasters and businesses that own a website have almost shifted to live chat support systems because it lets the visitor reach a support exec faster.
Comm100 Live Chat is a reputed system used by industry bigwigs like Intel, Aviva etc. Their iPhone/iPad app – which we recently had the chance to look at – makes a compelling case for installing Comm100 on your website.
A live chat support system for your website is a fantastic conversion booster. Several whitepapers and researches have established that enabling a live chat system on the landing page boosts conversion by engaging customers and potential customers and paving for a more personal approach. That’s why you find so many of those tiny chat widgets hanging around on websites these days.
But most chat systems are limited to the web. That is, if you are a small team that runs a website, one of you need to be at the system – logged into the system – in order to provide the live chat support to your visitors.
Comm100’s iPhone/iPad app makes true mobility possible by letting you manage the live chat system even when you’re on the move. And it does it in a streamlined, simplistic and powerful way as opposed to the bunch of complication and sophisticated stuff we’ve seen before.
Comm100 enables true mobile customer support system. If you’re logged in to Comm100 from your iPhone/iPad, you can view who’s on your website currently, who’s waiting for a chat to be initiated, who’s chatting with you at the moment and more.
A familiar chat interface is all it takes to engage your potential customer.
But beyond this, Comm100 Live Chat iPhone app goes further in enabling you to invite visitors to a chat right from within your iPhone/iPad. The app also serves as an effective admin panel that gives you a complete overview of what’s going on with your live chat support.
Comm100 being a simple but powerful live chat support, their free app, the Comm100 Live Chat for iPhone/iPad is certainly a huge selling point. If you run a website and want to make sure you don’t miss a chance to improve your conversions, the Comm100 Live Chat for iPhone/iPad is a must-have.