How to Check if iPhone 6s is Eligible for Apple’s Battery Replacement Program

If your iPhone 6s has been shutting down time and again, find out if it's eligible for free battery replacement. Make sure to prepare your iPhone before sending it for Apple's battery replacement program.

Does your iPhone 6s shut down quite repeatedly? It’s time to get its battery replaced free of cost.

As per reports, a small number of iPhone 6s devices reboot unexpectedly. The issue doesn’t get fixed even after restoring the device as new or clearing storage. The problem reportedly affects devices within a limited serial number range which had been manufactured between September and October 2015.

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How to Check if iPhone 6s is Eligible for Apple's Battery Replacement Program

How to Check if iPhone 6s is Eligible for Apple’s Battery Replacement Program

“Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.” – Apple.

If your iPhone 6s, unfortunately, is faced with the same issue, you can visit an Apple Retail Store or an Apple Authorized Service Provider to get the battery replaced free of cost if found eligible.

Step #1. Locate the serial number of your iPhone. It’s found on the back of iPhone as well as from Settings → General → About.

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Tap on About in iPhone Settings

Step #2. Next up, look for the following characters at the 4th and 5th position of your iPhone’s serial number.

Check iPhone 6s Serial Number for Replacement

  • Q3
  • Q4
  • Q5
  • Q6
  • Q7
  • Q8
  • Q9
  • QC
  • QD
  • QF
  • QG
  • QH
  • QJ

If the serial number of your device includes any of these numbers, then it is eligible for free battery replacement from Apple even if it is out of warranty.

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  • Once you have found that your device qualifies for battery replacement, you can call your service provider to confirm so that battery replacement service is available when you visit them.
  • Check Out the Apple Authorized Service Provider
  • Apple Retail Store – Make an appointment
  • Apple Technical Support

How to Prepare your iPhone 6s for the battery Replacement Process

Step #1. Connect your iPhone to the computer. Fire up iTunes and back up your data as usual.

Step #2. Make sure to turn off Find My iPhone as well. (Settings → iCloud → Find My iPhone.)

Turn Off Find My iPhone on your iDeviceStep #3. Now, you need to erase data and settings. Go to Settings → General → Reset → Erase all Content and Settings.

Erase All Contents and Settings on iPhoneThat’s it!

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As an iPhone 6s user, I would appreciate this decision by Apple to help fix the problem free of cost. What do you think of this move? Share your views in the comments, on Facebook, Twitter, and Google Plus. Also, don’t forget to download our iOS app on your iPhone and iPad.

Dhvanesh Adhiya
Dhvanesh Adhiya is the founder and editor-in-chief who takes care of audio, visual, and textual contents uploaded on He is passionate about wonderful apps that change the way your iPhone interacts in your life.

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