Sometimes, songs on the Music app just get greyed out and you can’t play them. Ever faced that? It’s usually a problem with sync and there’s nothing to worry about when songs get greyed out on your iPhone.
Before we try to fix it, it’s better that you understand why this happens. In most cases, it’s a sync issue. May be the file is missing on your computer (but still listed on iTunes and you synced it) or may be the file is corrupt or modified in someway that makes it unreadable on iTunes/iPhone.
Thankfully, fixing this issue is simple (far far simpler than having to fix iMessages or Wifi issues). But the only thing is you might have to try out different things before you fix the greying out.
One of the first things you should try is re-sync your iPhone with your iTunes copy carefully. If you try Wifi sync, may be there was some error with the network when the songs were getting synced – and this led to the greying out problem.
When you sync again, make sure you use the USB cable instead of Wi-fi.
2. Re-add iTunes Library
Problems or issues with the song files on your computer are often the main reason why songs get greyed out. If you had moved a song file/folder before sync and that has in turn not been effected in iTunes (sync still goes on), then that is going to cause greyed out songs.
To fix this, all you need to do is recheck your iTunes library and get stuff fixed up there. Refresh your iTunes libraries and playlists and make sure all songs are available. Especially the songs that are greyed out on your iPhone.
Once you’ve rechecked all things on your iTunes library, resync again. This should fix the errors.
3. Clean Sync
Another method takes a longer time but it’s a far better way to fix the problem.
- First, backup all your songs (or if you think they’re safe in the folders, skip this step).
- Remove all data from iTunes library and sync it with your iPhone. (All songs from your iPhone will be removed)
- Now, add all your music folders to iTunes so it starts creating the libraries.
- Then, reboot your iPhone and then sync it with iTunes. All the new music should be on iPhone now.
- In most cases, this will solve your greyed out song issues.
4. Third Party Apps
Third party apps like CopyTrans (available for Mac and Windows) can help you manage music on your iPhone. In some versions of the software, you can simply drag and drop music files to your iPhone and it gets synced thoroughly, fixing the greying out problems.
Still have greyed out songs? Let us know!